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Full Time Cycles and Workshop Manager

Location: 

Stevenage, GB, SG1 1LA

Contracted Hours:  39
Salary:  £25,500
Sport:  Cycling

THE MISSION  

As a Department Manager, you'll be growing a dynamic business within the department you’re in charge of to empower and develop your team; all to ensure that your local customers can get everything they need in your department to practice their favourite sports. Most importantly, you have to ensure they have an amazing shopping experience in the process.

Through a 3-month training period that covers business operations and management basics, you will face new adventures and challenges every day but with the support of your team.  In a nutshell, your responsibilities will include:

Team leadership:

  • Recruit, train, and manage a team of Sport Advisors (sales assistants)
  • Mentor and lead the development of each team member within your department
  • Foster a collaborative and motivated work environment
  • Set performance goals and provide ongoing feedback
  • Conduct performance evaluations and manage scheduling effectively.


Sales and Customer Service:

  • Set sales goals and drive the team to achieve these targets 
  • Ensure excellent customer service 
  • Ensure that your team is trained to provide product knowledge and assistance to customers.


Merchandising and Inventory Management:

  • Ensure top-level and organized department displays 
  • Manage inventory levels, including restocking and inventory counts.
  • Ensure that campaign materials and visual merchandising policies are implemented 


Commercial Strategies:

  • In collaboration with our Commercial Team, prepare a commercial plan and stay updated on product knowledge within the department
  • Together with your store leader, define the product range to be offered to customers and sport practitioners 


Reporting and Analysis:

  • Generate and analyze sales reports and key performance indicators (KPIs).
  • Use data to make informed decisions and adjustments to department strategies 


Secure operational efficiency by becoming a Duty Manager

  • Implement and maintain operational procedures and policies during assigned duty hours 
  • Lead the overall operational function of the store during assigned duty hours 
  • Ensure compliance with company policies and safety regulations

THE PROFILE

  • An energetic self-starter preferably with strong leadership skills and a love for sport
  • People-centric and has a strong sense of service to help others
  • A game changer who can innovate retail
  • A motivational person who nurtures the development of others
  • Invested in the development of yourself and others

ADDITIONAL INFORMATION
As a Department Manager, you will be required to work usual retail hours including evenings and weekends.

BENEFITS


Get to enjoy the following benefits and perks:
Annual remuneration reviews

  • Healthy employee discount on all Decathlon products
  • Weekly Staff Sports/Activities
  • Cycle-to-Work Scheme
  • Intensive Learning and Development training via Decathlon Academy

… and many more

 

LOVE CYCLING? EXPERIENCED MECHANIC? LOOKING FOR A NEW OPPORTUNITY?
IF YES, THIS COULD BE THE PERFECT ROLE FOR YOU!

As a Bike Mechanic in our workshop you’ll be providing high quality bike maintenance and repair services to help our customers enjoy their bikes for longer. To put it simply, the purpose of your role is to diagnose and repair mechanical and electrical problems whilst ensuring that your customers receive the best experience in the process. You’ll also be involved in recycling and repairing defective bikes in-store, which means that you’ll play an integral part in achieving our collective mission to help preserve our planet.

What will you benefit from?

  • Career progression - At Decathlon, you choose your own career path, whether you aspire to become our next customer service manager or our next CEO - your opportunities for progression are endless!
  • Profit sharing scheme - We’re one big international family who exclusively shares the profit we make with our employees.
  • We play sport together and have regular team socials!
  • Quarterly bonus scheme
  • Permanent contracts with fair pay - We don’t believe in zero-hour contracts.
  • Cycle to work scheme - 25% discount on a bike of your choice.
  • 30% staff discount on our Decathlon products.

Discover more of our company benefits here.

JOB HEADER: International. Lovers of sports. Team players. Stronger together through our love of sports.
 
JOB ADVERT: As a Cycling technician, your role is to ensure our workshop is organise, helping people with the repair of their bikes. You will play a crucial player in providing exceptional customer service and driving sales. From a friendly and professional welcome to a quick and easy payment process, your role is to always deliver a champion shopping experience in Decathlon Stevenage.

 

What’s involved?

 

Like any business, there will be some challenges that you’ll face and it won’t always be a breeze; however, with the support of your team we guarantee that you will surpass even your own expectations. Here are parts of the role that you’ll be responsible for:

  • Mechanical and electrical repairs
  • Stock management and control
  • Customer Service
  • Business performance analysis
 

Sound good so far? If so, here’s the type of person we’re looking for…

Who are you?

  • An active and passionate sports person
  • Cytech certified or experienced in bike repairs and maintenance.
  • Problem solver and creative thinker.
  • People orientated with a high sense of service.
  • Invested in the development of yourself and others.
  • Salary would be discuss during interview.
 
Additional Information:
 

As a Bike Mechanic, you will be required to work usual retail hours including evenings and weekends. 

 

 

IF YOU LOVE BIKES AND WANT AN EXCITING CAREER IN BUSINESS, APPLY TODAY!

Decathlon is committed to inclusion and non-discrimination, and thus acts on a daily basis in favor of disability, a multi-generational workforce, social diversity, and equality between women and men. If, due to a disability, you require any special accommodations during the recruitment process, please let us know. At Decathlon, first and foremost, we are recruiting personality and character.

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