Department Manager

THE MISSION  

As a Department Manager, you'll be growing a dynamic business within the department you’re in charge of to empower and develop your team; all to ensure that your local customers can get everything they need in your department to practice their favourite sports. Most importantly, you have to ensure they have an amazing shopping experience in the process.

Through a 3-month training period that covers business operations and management basics, you will face new adventures and challenges every day but with the support of your team.  In a nutshell, your responsibilities will include:

Team leadership:

• Recruit, train, and manage a team of Sport Advisors (sales assistants)
• Mentor and lead the development of each team member within your department
• Foster a collaborative and motivated work environment
• Set performance goals and provide ongoing feedback
• Conduct performance evaluations and manage scheduling effectively.

Sales and Customer Service:

• Set sales goals and drive the team to achieve these targets 
• Ensure excellent customer service 
• Ensure that your team is trained to provide product knowledge and assistance to customers.

Merchandising and Inventory Management:

• Ensure top-level and organized department displays 
• Manage inventory levels, including restocking and inventory counts.
• Ensure that campaign materials and visual merchandising policies are implemented 

Commercial Strategies:

• In collaboration with our Commercial Team, prepare a commercial plan and stay updated on product knowledge within the department
• Together with your store leader, define the product range to be offered to customers and sport practitioners 

Reporting and Analysis:

• Generate and analyze sales reports and key performance indicators (KPIs).
• Use data to make informed decisions and adjustments to department strategies 

Secure operational efficiency by becoming a Duty Manager

• Implement and maintain operational procedures and policies during assigned duty hours 
• Lead the overall operational function of the store during assigned duty hours 
• Ensure compliance with company policies and safety regulations

THE PROFILE

• An energetic self-starter preferably with strong leadership skills and a love for sport
• People-centric and has a strong sense of service to help others
• A game changer who can innovate retail
• A motivational person who nurtures the development of others
• Invested in the development of yourself and others

ADDITIONAL INFORMATION
As a Department Manager, you will be required to work usual retail hours including evenings and weekends.

BENEFITS

Get to enjoy the following benefits and perks:
Annual remuneration reviews

• Healthy employee discount on all Decathlon products
• Weekly Staff Sports/Activities
• Cycle-to-Work Scheme
• Intensive Learning and Development training via Decathlon Academy

… and many more