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Van Rysel Pro Shop Department Manager

Location: 

London - Surrey Quays, GB, SE16 7FU

Contracted Hours:  39
Salary: 
Sport:  Cycling

THE MISSION  

As a Department Manager, you'll be growing a dynamic business within the department you’re in charge of to empower and develop your team; all to ensure that your local customers can get everything they need in your department to practice their favourite sports. Most importantly, you have to ensure they have an amazing shopping experience in the process.

Through a 3-month training period that covers business operations and management basics, you will face new adventures and challenges every day but with the support of your team.  In a nutshell, your responsibilities will include:

Team leadership:

  • Recruit, train, and manage a team of Sport Advisors (sales assistants)
  • Mentor and lead the development of each team member within your department
  • Foster a collaborative and motivated work environment
  • Set performance goals and provide ongoing feedback
  • Conduct performance evaluations and manage scheduling effectively.


Sales and Customer Service:

  • Set sales goals and drive the team to achieve these targets 
  • Ensure excellent customer service 
  • Ensure that your team is trained to provide product knowledge and assistance to customers.


Merchandising and Inventory Management:

  • Ensure top-level and organized department displays 
  • Manage inventory levels, including restocking and inventory counts.
  • Ensure that campaign materials and visual merchandising policies are implemented 


Commercial Strategies:

  • In collaboration with our Commercial Team, prepare a commercial plan and stay updated on product knowledge within the department
  • Together with your store leader, define the product range to be offered to customers and sport practitioners 


Reporting and Analysis:

  • Generate and analyze sales reports and key performance indicators (KPIs).
  • Use data to make informed decisions and adjustments to department strategies 


Secure operational efficiency by becoming a Duty Manager

  • Implement and maintain operational procedures and policies during assigned duty hours 
  • Lead the overall operational function of the store during assigned duty hours 
  • Ensure compliance with company policies and safety regulations

THE PROFILE

  • An energetic self-starter preferably with strong leadership skills and a love for sport
  • People-centric and has a strong sense of service to help others
  • A game changer who can innovate retail
  • A motivational person who nurtures the development of others
  • Invested in the development of yourself and others

ADDITIONAL INFORMATION
As a Department Manager, you will be required to work usual retail hours including evenings and weekends.

BENEFITS


Get to enjoy the following benefits and perks:
Annual remuneration reviews

  • Healthy employee discount on all Decathlon products
  • Weekly Staff Sports/Activities
  • Cycle-to-Work Scheme
  • Intensive Learning and Development training via Decathlon Academy

… and many more

International. Sport enthusiasts. Collaborative team members. Stronger together through our driving force to move people through the wonders of sport. 

 

At Decathlon UK, we offer Careers That Let You Play. As part of the DECATHLON Group, one of the world's largest sports retailers headquartered in France, we specialize in creating sport products and distributing them through online and physical stores across 56 countries with over 1,700 locations. With over 40+ stores in the UK, our mission is to be the spirited cheerleaders of sports and healthier living in the nation!

Become a vital player in one of our gamechanger projects, the Van Rysel Pro Shop, an unparalleled opportunity to stay at the heart of the latest trailblazing strategies of Decathlon and our expertly crafted road bike brand. 

 

This is more than a role, it constitutes a pivotal element of our brand's larger vision. Your participation in this journey will not only facilitate a connection with our brand but also foster meaningful collaborations with its notable partners.  

 

Your main goal is to enhance our users' cycling experience by leading a skilled team that engages with our specialized cycling customers. This team will provide personalized advice and assist in bike sales to enthusiasts who are passionate about cycling.

 

Responsibilities: 

 

Team leadership:

 

  • Recruit, train, and manage a team of Sport Advisors (sales assistants) and workshop technicians.

  • Mentor and lead the development of each team member within your department

  • Foster a collaborative and motivated work environment

  • Set performance goals and provide ongoing feedback

  • Conduct performance evaluations and manage scheduling effectively.

 

Sales and Customer Service:

  • Set sales goals and drive the team to achieve these targets 

  • Ensure excellent customer service 

  • Ensure that your team is trained to provide product knowledge and assistance to customers.

 

Merchandising and Inventory Management:

 

  • Ensure top-level and organized department displays 

  • Manage inventory levels, including restocking and inventory counts.

  • Ensure that campaign materials and visual merchandising policies are implemented 

 

Commercial Strategies:

 

  • In collaboration with our Commercial Team, prepare a commercial plan and stay updated on product knowledge within the department

  • Together with your store leader, define the product range to be offered to customers and sports practitioners 

 

Reporting and Analysis:

 

  • Generate and analyze sales reports and key performance indicators (KPIs).

  • Use data to make informed decisions and adjustments to department strategies 

 

Secure operational efficiency by becoming a Duty Manager:

 

  • Implement and maintain operational procedures and policies during assigned duty hours 

  • Lead the overall operational function of the store during assigned duty hours 

  • Ensure compliance with company policies and safety regulations

The profile we’re looking for: 

  • Passionate about bikes
  • Cytech-certified level 2 or 3
  • Creative thinker and problem solver
  • People-person with a high sense of service
  • Good communication skills
  • Invested in the development of yourself and others


You will be required to work the usual retail hours, including evenings and weekends. Location: Surrey Quays
If you’re someone who thrives in a dynamic environment, a career at Decathlon could be a great fit. Our welcoming culture, rooted in values of vitality, responsibility, generosity, and authenticity—and brought together by a shared passion for sports—offers a truly enriching experience for everyone.

Get to enjoy the following benefits and perks:

  • Hybrid Working (3 days in the office located in Surrey Quays)
  • Healthy employee discount on all Decathlon products
  • Weekly Staff Sports/Activities
  • Shareholding Scheme
  • Cycle-to-Work Scheme
  • Up to 25 days of holidays
  • Intensive Learning and Development training via Decathlon Academy… and many more

Decathlon is committed to inclusion and non-discrimination, and thus acts on a daily basis in favor of disability, a multi-generational workforce, social diversity, and equality between women and men. If, due to a disability, you require any special accommodations during the recruitment process, please let us know. At Decathlon, first and foremost, we are recruiting personality and character.

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