Department Manager (Van Rysel)

Become a vital player in one of our gamechanger projects, the Van Rysel Pro Shop, an unparalleled opportunity to stay at the heart of the latest trailblazing strategies of Decathlon and our expertly crafted road bike brand. 

This is more than a role, it constitutes a pivotal element of our brand's larger vision. Your participation in this journey will not only facilitate a connection with our brand but also foster meaningful collaborations with its notable partners.  

Your main goal is to enhance our users' cycling experience by leading a skilled team that engages with our specialized cycling customers. This team will provide personalized advice and assist in bike sales to enthusiasts who are passionate about cycling.

Responsibilities: 

Team leadership:

• Recruit, train, and manage a team of Sport Advisors (sales assistants) and workshop technicians.

• Mentor and lead the development of each team member within your department

• Foster a collaborative and motivated work environment

• Set performance goals and provide ongoing feedback

• Conduct performance evaluations and manage scheduling effectively.

Sales and Customer Service:

• Set sales goals and drive the team to achieve these targets 

• Ensure excellent customer service 

• Ensure that your team is trained to provide product knowledge and assistance to customers.

Merchandising and Inventory Management:

• Ensure top-level and organized department displays 

• Manage inventory levels, including restocking and inventory counts.

• Ensure that campaign materials and visual merchandising policies are implemented 

Commercial Strategies:

• In collaboration with our Commercial Team, prepare a commercial plan and stay updated on product knowledge within the department

• Together with your store leader, define the product range to be offered to customers and sports practitioners 

Reporting and Analysis:

• Generate and analyze sales reports and key performance indicators (KPIs).

• Use data to make informed decisions and adjustments to department strategies 

Secure operational efficiency by becoming a Duty Manager:

• Implement and maintain operational procedures and policies during assigned duty hours 

• Lead the overall operational function of the store during assigned duty hours 

• Ensure compliance with company policies and safety regulations

The profile we’re looking for: 

• Passionate about bikes

• Cytech-certified level 2 or 3

• Creative thinker and problem solver

• People-person with a high sense of service

• Good communication skills

• Invested in the development of yourself and others