Sales Assistant - Road Cycling

Location: 

Lakeside, GB, RM20 3LP

Contracted Hours:  39
Salary:  £12.15 - £14.50
Sport:  Cycling

Important reminder: This job requires right to work in the UK.


As a Sports Advisor/Sales Assistant, your role is to ensure all customers leave our stores happy. You will be a crucial player in providing exceptional customer service and driving sales. From a friendly and professional welcome to a quick and easy payment process, your role is to always deliver a champion shopping experience. 

Decathlon invests in the development of teammates so that those who want to build careers within the business are able to flourish within their roles. In a nutshell, your responsibilities will include:

  • Customer Service - Through your passion for sports, you’ll share tips and experiences with users. Through our hands-on product training, you will be able to give the best technical advice for the sports you are responsible for. Decathlon has shifted over the last year into an omnichannel business so it’s essential that our sales assistants are able to assist customers in all aspects of retail shopping, whether that’s in-store or online!
  • Merchandising - Whether full-time or part-time, every Sales Assistant is encouraged to take responsibility for autonomously managing stock levels and pricing and to provide a high level of merchandising so that each customer can easily find the right product for their sports practice.
  • Being a team player - You’ll be part of a shop floor team of like-minded Sports Advisors, working for and practising sport, and celebrating victories together, so it’s important that you are able to work well within a team environment but independently as well. 


THE PROFILE WE'RE LOOKING FOR

  • Someone who is looking to combine a passion for sport with work
  • A people-person who risks and goes the extra mile to achieve results
  • Someone looking for a retail career 
  • Problem solver with excellent communication skills
  • Able to play as part of the team during the busiest times (weekends and holidays)
  • Invested in the development of yourself and others

Additional information: As a Sports Advisor, you will be required to work usual retail hours including evenings and weekends.

ENJOY THE FOLLOWING BENEFITS:

  • Annual remuneration reviews
  • Healthy employee discount on all Decathlon products
  • Weekly Staff Sports/Activities
  • Cycle-to-Work Scheme
  • Intensive Learning and Development training via Decathlon Academy

… and many more.

At Decathlon, we are a passionate team of sports enthusiasts, committed to helping people move through the wonders of sport. As part of the DECATHLON Group, one of the world’s largest sports retailers, we specialise in creating and distributing sports products online and in over 1,700 locations across 56 countries. With over 40 stores in the UK alone, we are on a mission to inspire healthier living through the power of sport.
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Passionate Customer Service
Share your enthusiasm for road cycling with customers, offering expert advice on our Van Rysel bikes and accessories. Through hands-on product training, you’ll provide tailored guidance to help customers find the perfect equipment for their cycling journey.
Merchandising
Manage stock levels, ensuring the road cycling section is well-organised and products are easily accessible. Your keen eye for detail will help create an environment where cyclists can quickly find the road bikes, apparel, and accessories they need.
Being a Team Player
You’ll work alongside a group of road cycling enthusiasts, all passionate about sharing their knowledge. Together, you’ll deliver outstanding customer service, plan cycling events, and promote our Van Rysel range, creating a community of cyclists in your local area.

The profile we’re looking for:
Road Cycling Enthusiast – A passion for road cycling, especially in high-performance bikes, like those from the Van Rysel range.
People-Person – Friendly, approachable, and always willing to go the extra mile to help customers find the right product.
Problem Solver – You’re great at addressing customer needs, offering solutions, and helping them choose the best road cycling gear for their goals.
Retail Career Seeker – Looking for a rewarding retail career in a dynamic and fast-paced environment, with opportunities for growth.
Effective Communicator – You communicate clearly with customers and teammates, ensuring everyone receives the best possible service.
Flexible – Able to work weekends, evenings, and during busy periods to support the team and customers.
Committed to Growth – Constantly learning and seeking opportunities to improve, while encouraging growth in your teammates as well.
 
 
BENEFITS
  • Get to enjoy the following benefits and perks:
  • Yearly pay evaluations
  • Healthy discounts on all Decathlon goodies
  • Fun weekly Staff Sports/Activities
  • Pedal your way to work with the Cycle-to-Work Scheme
  • Dive into top-notch training at Decathlon Academy
  • Dive into hundreds of discount vouchers (think groceries, travel, shopping, and more!) with our discount hub developed by SmartSpending!
… and many more

Thank you for checking the contracted hours above to see if this is a full-time or part-time role!



Decathlon is committed to inclusion and non-discrimination, and thus acts on a daily basis in favor of disability, a multi-generational workforce, social diversity, and equality between women and men. If, due to a disability, you require any special accommodations during the recruitment process, please let us know. At Decathlon, first and foremost, we are recruiting personality and character.

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