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Department Manager

Location: 

Guildford, GB, GU1 4AF

Contracted Hours:  39
Salary:  27000
Sport:  Watersports

THE MISSION  

As a Department Manager, you'll be growing a dynamic business within the department you’re in charge of to empower and develop your team; all to ensure that your local customers can get everything they need in your department to practice their favourite sports. Most importantly, you have to ensure they have an amazing shopping experience in the process.

Through a 3-month training period that covers business operations and management basics, you will face new adventures and challenges every day but with the support of your team.  In a nutshell, your responsibilities will include:

Team leadership:

  • Recruit, train, and manage a team of Sport Advisors (sales assistants)
  • Mentor and lead the development of each team member within your department
  • Foster a collaborative and motivated work environment
  • Set performance goals and provide ongoing feedback
  • Conduct performance evaluations and manage scheduling effectively.


Sales and Customer Service:

  • Set sales goals and drive the team to achieve these targets 
  • Ensure excellent customer service 
  • Ensure that your team is trained to provide product knowledge and assistance to customers.


Merchandising and Inventory Management:

  • Ensure top-level and organized department displays 
  • Manage inventory levels, including restocking and inventory counts.
  • Ensure that campaign materials and visual merchandising policies are implemented 


Commercial Strategies:

  • In collaboration with our Commercial Team, prepare a commercial plan and stay updated on product knowledge within the department
  • Together with your store leader, define the product range to be offered to customers and sport practitioners 


Reporting and Analysis:

  • Generate and analyze sales reports and key performance indicators (KPIs).
  • Use data to make informed decisions and adjustments to department strategies 


Secure operational efficiency by becoming a Duty Manager

  • Implement and maintain operational procedures and policies during assigned duty hours 
  • Lead the overall operational function of the store during assigned duty hours 
  • Ensure compliance with company policies and safety regulations

THE PROFILE

  • An energetic self-starter preferably with strong leadership skills and a love for sport
  • People-centric and has a strong sense of service to help others
  • A game changer who can innovate retail
  • A motivational person who nurtures the development of others
  • Invested in the development of yourself and others

ADDITIONAL INFORMATION
As a Department Manager, you will be required to work usual retail hours including evenings and weekends.

BENEFITS


Get to enjoy the following benefits and perks:
Annual remuneration reviews

  • Healthy employee discount on all Decathlon products
  • Weekly Staff Sports/Activities
  • Cycle-to-Work Scheme
  • Intensive Learning and Development training via Decathlon Academy

… and many more

Who we are:

At Decathlon, it is our mission to make the pleasure and benefits of practicing sports sustainably accessible to as many people as possible: SPORT FOR ALL! To make our mission alive we design, produce, distribute and sell sporting products in over 60 countries for over 85 sports. Employing close to 100,000 teammates globally, we are one of the largest sport brands in the world. In the UK we have 48 stores, our mission is to continue to grow and become a leading sporting brand in the UK!

Decathlon Guildford is a 1700 sq m store and it is situated over 3 floors, in the town centre. Opened in December 2017, the store is located in the south east, only 35 min direct train journey from London and 45 min from Portsmouth.
 

THE MISSION

As a Department Manager, your role is to ensure all customers leave our stores happy. From a friendly and professional welcome to a quick and easy payment process, your role is to always deliver a champion shopping experience.
 

Grow local omnichannel performance in my sports (DM):

  • Build and lead the best commercial offer, organise efficient seasonal changes for the sports you will manage;
  • Ensure good sales and customer relations performance for the store through services and product purchases;
  • Ensure Department Commerciality all year around with seasonal priorities and qualitative commercial areas as for recommendations from the Commercial Team; .
  • Ensure that physical and digital layout areas perform well.
  • Lead on safety and eco-responsibility.
  • Manage and achieve commercial objectives and profitability for the omnichannel business (instore/outstore).
     

Manage a team (Leader)

  • Animate the Management Scheme scheme ( individual Mission, individual meeting, Remuneration, Performance) by integrating the challenges of transformations.
  • Develop teammates’ autonomy through caring and demanding feedback, trainings and development plan.
  • Respect and enforce all staff legal rules
     

Manage the store’s daily operations performance (duty manager)

  • Manage store security
  • Oversee teammates’ availability
  • Manage product availability

Decathlon invests in the development of teammates so that those who want to build careers within the business are able to flourish within their roles. We strive for people who loves to take initiative.
 

THE PROFILE

  • Someone who is looking to combine a passion for sport with work
  • A people-person who risks and goes the extra mile to achieve results
  • Someone looking for a retail career with a difference
  • Problem solver with excellent communication skills
  • Able to play as part of the team during the busiest times (weekends and holidays)
  • Invested in the development of yourself and others
  • Someone with at least 1 year of a managerial experience
     

BENEFITS

Rewards and Recognition

  • Annual remuneration reviews
  • 30% Teammate Discount
  • Shareholding Scheme
  • Access to Pension Scheme ( 3-8% Employer Contribution to Pension Scheme)
  • Teammate rental scheme
  • Cycle-to-Work Scheme
     

Social and Community

  • Ticket discount for social and community events such as concerts, theatre, sports events, etc (through SmartSpending Access and so it varies per season)
  • Access and opportunity to join internal and community social events every year for you and your family
  • Strong team spirit and very friendly atmosphere - we are all friends !
     

Health and Wellbeing

  • Up to 10 paid sick leaves and 5 bereavement leaves
  • Maternity and shared parental leaves
  • Life Inssurance
     

Work-life Balance

  • Up to 28 days holiday with the option to carry over a maximum of 5 days each year
  • Airfare and accommodation discounts for trips (through SmartSpending Access and so it varies per season)
     

Learning and Development

  • A vast program of intensive learning and development training via Decathlon Academy and other learning platforms
     

Discover more of our company benefits in the interview.

 

  Who Are You? 

 
  • Someone looking to combine a passion for sport with work.
  • A people person who is prepared to go the extra mile.
  • Someone looking for a retail career with a difference
  • Problem solver with excellent communication skills.
  • Able to play as part of the team during the busiest times (weekends and holidays).
  • Manager with at least 1 year of an experience.
 

 

Additional Information:

 

As a Department Manager you will be required to work usual retail hours including evenings and weekends. The role will be shop-floor based with full Covid-19 safety regulations and precautions in place. The safety of our teammates and customers is our main priority during these times.

 

 

IF YOU LOVE SPORT AND WANT AN EXCITING CAREER IN BUSINESS, APPLY TODAY!

Decathlon is committed to inclusion and non-discrimination, and thus acts on a daily basis in favor of disability, a multi-generational workforce, social diversity, and equality between women and men. If, due to a disability, you require any special accommodations during the recruitment process, please let us know. At Decathlon, first and foremost, we are recruiting personality and character.

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