Part-Time Cycles Workshop Technician

International. Sports enthusiasts. Collaborative team members. Stronger together through our driving force to move people through the wonders of sports. 

At Decathlon UK, we offer Careers That Let You Play. As part of the DECATHLON Group, one of the world's largest sports retailers headquartered in France, we specialise in creating and repairing sports products and distributing them through online and physical stores across 56 countries with over 1,700 locations. With over 40+ stores in the UK, our mission is to be the spirited cheerleaders of sports and healthier living in the nation! We are also the proud sponsors of Decathlon AG2R La Mondiale Team, supplying the team and our customers with our top end bikes from Van Rysel for some of the world's biggest bike races.

As a Bike Workshop Technician, you are one of the key reasons our customers come back to Decathlon.  Your role is to provide a high level of diagnosis and timely repairs or services to meet the expectations of our customers. You’ll be helping customers extend the life of their sports products by keeping them performing like new for longer. 

No day will be the same, as you diagnose, quote and repair bikes and provide the best experience for our customers.  Our Workshops are the hub of sustainability in our stores - you will play an integral part in our collective mission of reducing our negative impact on the planet. As well as customer products you could be recycling and repairing defective sports products in the store before giving them a second life.

In a nutshell, your responsibilities will include: 

• Diagnosis of technical faults in customer products - and agreeing on the best solution with customers

• Servicing and repair of customer products within your Decathlon Store 

• Ensuring that your customers have the best customer service experience 

• Stock management, ordering and control

• Business performance analysis

The profile we’re looking for:

• A sports fanatic at heart

• Bonus points for being Cytech certified, having previous workshop experience or having a knack for fixing bikes

• A master of creative solutions, spotting details others miss

• Smooth talker with top-notch people skills

• Customer service champ who loves going above and beyond

• Eager beaver for personal growth and helping others learn

• Tech-savvy enough to navigate the digital world

• Understanding of commerciality and how to grow and develop a business

• A passion for sustainability

BENEFITS

Get to enjoy the following benefits and perks:

• Yearly pay evaluations with monthly check-in’s

• Teammate bonus scheme

• Pension contribution

• Healthy discounts on all Decathlon goodies and services

• Fun weekly Staff Sports/Activities

• Pedal your way to work with the Cycle-to-Work Scheme

• Dive into top-notch training at Decathlon Academy with a catalog of physical training courses available

• Dive into hundreds of discount vouchers (think groceries, travel, shopping, and more!) with our discount hub developed by SmartSpending!

• A career pathway that is designed by you

• Being part of a team that enjoys the repairing

• As a Global business with teammates from all walks of life, we welcome diversity with open arms. We encourage applicants from all backgrounds to apply.